999myr Privacy Policy — User Data Protection
This policy explains how 999myr collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights as a user of our platform.
Last updated: January 2026
Information We Collect
When you register and use the 999myr platform, we collect the following categories of information:
Account information: Full name, date of birth, phone number, email address, username, and password chosen during registration. This information is used to verify your identity and grant access to your account.
Payment information: records of deposit and withdrawal transactions in MYR (RM), the payment method used such as FPX or Touch 'n Go eWallet, and the transaction reference number. We do not store credit card information or bank account details directly — all processing is handled through secure third-party payment providers.
Device & browser information: IP address, device type, operating system, browser type, screen resolution, and other technical data transmitted automatically when you access the platform. This data helps us identify and resolve technical issues.
Usage data: Pages visited, time spent, betting history, game preferences, and other in-platform interactions. This data is used to enhance the user experience and monitor for suspicious activity.
Why We Use This Information
999myr uses the information collected for the following purposes:
- Processing account registration and verifying user identity in accordance with established KYC procedures
- Processing MYR deposits and withdrawals securely and accurately
- Providing access to all platform services, including Sports Betting, Live Casino, and Virtual Sports
- Sending important notifications about your account, transactions, and service updates
- Detecting and preventing fraud, money laundering, and other unlawful activity
- Complying with applicable laws and regulations in Malaysia
- Improving platform performance based on usage patterns and user feedback
999myr will not use your information for any third-party marketing purposes without your prior consent.
Cookies & Tracking Technologies
The 999myr platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you visit our platform.
We use three main types of cookies:
- Session cookies: Required to maintain your login session and ensure smooth navigation within the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language, layout, and other preferences so your experience is personalised on your next visit.
- Analytics cookies: Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Continued use of the 999myr platform is considered consent to the use of cookies as described here.
Data Storage, Security & Sharing
Storage & Security
999myr user data is stored on servers protected with industry-standard encryption. Passwords are stored in hashed form and cannot be read directly. We conduct regular security checks and use HTTPS protocol for all communications between your device and our servers.
Your personal information will be retained for as long as your account remains active, or for as long as necessary to meet applicable legal and regulatory requirements. When an account is closed at the user's request, data will be deleted or anonymised within the period stipulated under Malaysian law.
Third-Party Sharing
999myr does not sell or rent users' personal information to third parties. We may share necessary information with payment service providers to process transactions, with relevant authorities when required by law, or with technical service providers who help operate the platform under strict confidentiality agreements. All third parties we work with are required to uphold equivalent data protection standards.
Your Rights as a User
As a 999myr platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via the support email.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to legal obligations that may require us to retain certain data for a specified period.
- Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
To exercise any of the rights above, or if you have questions about this privacy policy, please contact the 999myr support team by email at [email protected]. We will endeavour to respond to your request within 14 business days.
999myr reserves the right to amend this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform following such amendments constitutes acceptance of the updated policy. For any other questions about the platform, visit the frequently asked questions us.